Business coaching has emerged as a critical intervention to enhance customer satisfaction, productivity and overall organizational effectiveness. It is a professional service for organizations wishing to master continuing change and achieve their business objectives*
Business coaching endeavors to help the business owners / entrepreneurs to take the business to the next level by bringing in relevant business skills through coaching. Most business owners are so caught up in the day-to-day running of their business that they have no time to look at the 'big picture' - look at their business purpose, their strategies, their growth plans, develop their staff, increase value to customers or balance their personal and working lives.
Benefits of Business coaching*
The benefits of business coaching are numerous and range from reducing hours at work and developing stronger relationships with clients, to expanding and developing a wider market base.
Strategic benefits of Business Coaching include*
- Attract more business.
- Improved customer service.
- Provide structure, guidance and focus.
- Guide individuals to adopt better solutions & streamlining processes & procedures to ensure productivity and customer satisfaction.
- Motivate and sustain momentum.
- Provide non-biased, objective advice on business decisions.
- Increase awareness of resources and when to use them.
- Broaden the scope of available information, ideas and solutions.